Technical Assistance

Browsers

A Web browser is a software program that helps you retrieve and view documents from the Internet. While the T. Rowe Price Corporate Web site is compatible with most Web browsers, the following Web browsers are recommended based on your operating system. This list is reflective of the Corporate Page only. All other T. Rowe Price Websites may have different requirements.

Windows:

Microsoft Edge 14

Click here to visit Microsoft Homepage for updates.

Microsoft Internet Explorer 11

Click here to visit Microsoft Homepage for updates.

Mozilla Firefox 48, 49 or 50

Click here to visit Mozilla Homepage for updates.

Google Chrome 53, 54, or 55

Click here to visit Google Homepage for updates.

Macintosh:

Safari 9.x or 10.x

Click here to visit the Apple Homepage for updates.

Mozilla Firefox 48, 49 or 50

Click here to visit Mozilla Homepage for updates.

Google Chrome 53, 54, or 55

Click here to visit Google Homepage for updates.

Note: The recommended browsers for viewing job listings under "Careers" are Internet Explorer (version 9 or 10), FireFox 17, Chrome 27 or Safari 6. If you are experiencing any issues with the display of the job listings, please be sure to use one of the recommended browsers.

The T. Rowe Price Web site is best viewed at a screen resolution of 1024 x 768 or higher. Most computer systems today are capable of displaying this resolution. Please see your computer operating system manual for more details about changing this setting.

In order to better view Web pages, many browsers allow you to adjust the size of the font displayed. Consult the Help menu option within your browser for specific instructions.

iPhone and iPad

iOS:

Personal apps have been created and are supported for Personal Investors and Workplace Retirement visitors using iOS version 8.0 or later. The T. Rowe Price Personal® App is optimized for iPhone® and iPad® devices. Please note, cookies must be enabled to use this application on your iPhone. You can enable cookies in the Safari section of your iPhone settings.

Mobile or Tablet users

The full website is accessible using a mobile or tablet device. However, you may experience visual or functional difficulties with some pages of our website.

Please visit www.troweprice.mobi for an optimized mobile experience providing access to your account balances, recent activity, fund prices and research.

The .mobi site supports Android, iPhone and Blackberry mobile devices with Internet access.

Security and supporting software

To ensure a high level of security for our shareholders, we require a browser that uses 128-bit encryption. This level of encryption is one of the strongest levels of encryption currently available to U.S. and Canadian citizens. T. Rowe Price requires the 128-bit encryption to ensure the safety of your account data, and it is supported by most current browsers. The recommended browsers above all support 128-bit encryption with no modification.

Additionally, there are sections of our Web site that may require browser plug-in and supporting software. While the majority of the Web site does not require plug-ins, the following software is recommended to ensure the best experience on the site.

Adobe® Acrobat®

Adobe Flash Player

Windows Media

Additional technical Support

If you require immediate assistance, please contact our technical support at: 1-888-358-8490, or via e-mail at: onlinehelp@troweprice.com.